IOM Job Vacancy: Migrant Care Assistant (Operations and Psychosocial Care Support) - Tanjung Pinang

International Organization for Migration (IOM) Indonesia is looking for a Migrant Care Assistant (Operations and Psychosocial Care Support... thumbnail 1 summary
International Organization for Migration (IOM) Indonesia is looking for a Migrant Care Assistant (Operations and Psychosocial Care Support) according to the terms of reference below:

Reference No. : VN/ID10/2016/004
Position title : Migrant Care Assistant (Operations and Psychosocial Care Support)
Position grade : General Service, G4
Base Salary : IDR 9,678,917
Duty station : Tanjung Pinang
Type of Contract : One Year Fixed Term Contract. The first three months shall be considered as probation period.
Organizational unit: RCA – IOM Tanjung Pinang
Reporting directly to: Operations Officer / Head of Sub Office IOM Tanjung Pinang, in close coordination with Regional Migrant Care Coordinator in Medan
Overall supervision by: Deputy Chief of Mission
Preferred starting date: Immediately
Closing Date: 30 January 2016

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the direct supervision of the Operations Officer/Head of Sub-Office (HoSO) IOM Tanjung Pinang, in close coordination with Regional Migrant Care Coordinator in Medan and the overall supervision of the Deputy Chief of Mission, the incumbent will assist to provide care and support to interception cases of the migrants as well as oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in Indonesia.

  • Assist the intercepted and surrendered migrants anytime there is a case. 
  • Visit and monitor the intercepted/surrendered migrants in Imigrasi detention room to make sure their basic needs including adequate food and water, accommodation facilities and medical assistance are provided.
  • Provide counseling to Irregular Migrants on their option to continue stay in Indonesia or Voluntary return to country of origin.
  • Implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social. Religious and educational/vocational activities and the like are culturally appropriate and fully respects the confidentiality of the information on migrants.
  • Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritize initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings.
  • Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.
  • Provide basic counseling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues
  • In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations
  • Provide ad hoc activity report to the Supervisors
  • Provide monthly statistics and formatted reporting 
  • Perform other duties as may be assigned
The incumbent is expected to demonstrate the following technical and behavioural competencies

(a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d)Takes initiative and drives high levels of performance management; e)Plans work, anticipates risks, and sets goals within area of responsibility; f)Displays mastery of subject matter; g) Contributes to a collegial team environment; i) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; j) Displays awareness of relevant technological solutions; k) Works with internal and external stakeholders to meet resource needs of IOM.

  • Delivers on set objectives in hardship situations 
  • Effectively coordinates actions with other implementing partners 
  • Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives
  • Indonesian National with good knowledge of, and experience in project implementation and operational. 
  • Diploma Degree (D3) preferably in Psychology or Social Science, Business and Management with relevant training and experience. A university degree in any of these fields will be highly regarded.
  • At least four years of direct work experience in social work, have worked in settings with protection issues such as battered women, rape victims, family/domestic abuse and trauma/post care.
  • Experience in working with irregular migrants; trafficked persons; general counseling and networking.
  • Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches
  • Proficient in computer applications
  • Good written and spoken communications skills, 
  • Good interpersonal skills, high loyalty, ability to work in a multi – cultural environment and good working in team
Fluency in English and Bahasa Indonesia both oral and written is a must.

How to Apply
Interested candidates are invited to send the application in ENGLISH, with:
  • Cover letter, clearly specify suitability and availability date, 
  • Complete the Personal History Form which can be downloaded at the following link: HERE 
  • Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application through this link: HERE or send by email to, indicating the reference code above (VN/ID10/2016/004) as subject. The deadline for applications is 30 January 2016.

Only applicant who meet the above qualification will be short-listed
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