Catholic Relief Services carries out the commitment of the Bishops of
the United States to assist the poor and vulnerable overseas. Our
Catholic identity is at the heart of our mission and operations. We
welcome as part of our staff and as partners people of all faiths and
secular traditions who share our values and our commitment to serving
those in need.
Catholic Relief Services has been operating in the occupied
Palestinian Territory (oPT) since the 1940s and established an office in
Jerusalem in 1961. Our programs, undertaken in partnership with an
extensive network of local organizations, aim to support peace with
justice for all people in the Holy Land, while responding to the
humanitarian needs and development aspirations of the Palestinian
CRS’s current programmatic portfolio focuses on humanitarian relief,
social justice promotion, livelihoods, and civil society strengthening
programs that contribute towards the promotion of a just, secure, and
comprehensive peace in the Holy Land. CRS’s work is funded by a diverse
array of public and private donors, and implemented in close partnership
with the local Church, through a broad network of local partner
CRS maintains three offices in JWBG, with the main office in East
Jerusalem and field offices in the West Bank (Bethlehem) and the Gaza
Strip (Gaza City). The country program’s annual program value averages
$12 million per year, and is implemented by a team of nearly forty local
staff and three to four international staff.
Given the highly fluid operational environment in the West Bank and
Gaza, the exceptionally talented CRS JWBG team, the diversity and
innovation of CRS JWBG programs, and the country program’s long history
and strong reputation, CRS JWBG plays a leading role in EMECA Regional
and Agency-wide initiatives. To lead this dynamic and high-performing
team, CRS is seeking a Country Representative with a record of
accomplishment in strategic visioning, new program development,
representation, and resource acquisition. S/he will have a sensitivity
and commitment to the political, economic and social issues currently
impeding Palestinians’ progress and to the special importance of the
Holy Land to the USCCB and the global Church.
Responsible for overall leadership and management of the CRS country
program, including management of personnel, programs, Church, partner
and donor relationships, and financial and material resources. As the
CRS Country Representative in the Holy Land, significant external
representation is required to promote and advocate for a just peace
between Palestinians and Israelis. Duties also include guiding the
development of new programs and partnerships, building local
staff/partner capacity and networks, and representing CRS to a wide
variety of people. Considerable emphasis will be placed on continued
resource acquisition and diversification, including cultivation of
current donors and development of new ones.
- Lead and directly supervise the senior management team, including
the Head of Programs, Head of Operations, CoP for Envision Gaza,
Catholic Campaign for Peace in the Holy Land Program Manager, and Senior
- Ensure full implementation of the CRS performance management system
for direct reports and their subordinates, including annual performance
planning, regular coaching, annual performance assessment, and timely
recognition of unique achievements and interventions for struggling
- Promote a culture of continuous learning and professional
development, including utilization of CRS professional development
plans, emphasis on CRS’s education policy, and frequent in-country
learning and dissemination events.
- Recruit, develop, coach, and retain a diverse team of national and
international staff to build cadre of skilled and committed personnel.
- Demonstrate, maintain and encourage the principles of a just workplace.
Strategic and Program Management
- Lead the country program team, holding ultimate accountability for the success and reputation of CRS JWBG.
- Provide vision and guidance for annual programming, staff development, resource acquisition, and advocacy plans.
- Manage ongoing programs and guide the development and design of new
programs in the areas of humanitarian relief, social justice promotion,
livelihoods, disaster risk reduction, environmental sustainability,
civil society strengthening, and advocacy, in line with CRS’ Regional
and Agency strategies.
- Ensure coherence of country program activities and investments with
strategy through regular communication and close collaboration with the
Regional Director, regional staff, and colleagues in other country
programs in the EMECA region.
- Ensure program quality through consistent implementation of project
review systems, comprehensive M&E systems, and staff/partner
- Remain well-informed about national and regional issues affecting
CRS’ presence and operations in the oPT, its programs and partners.
- Ensure active country program involvement in pursuing and contributing to the objectives of CRS’ strategy for EMECA.
- Work closely with the Head of Operations, Head of Programs, and
Finance Manager to develop and monitor annual and multi-year program
- Ensure compliance with all CRS and donor regulations and requirements, as well as local laws.
- Identify areas of risk and take steps to reduce vulnerabilities.
Representation and Growth
- Represent CRS and share information regularly with local
authorities, the Church, local partners, institutional donors, private
foundations, other INGOs, the UN, and other relevant networks.
- Pursue strategic alliances with Caritas Internationalis and other
partners; promote inter-agency coordination, cooperation and co-funding
for relevant programs in the country.
- Identify and negotiate funding opportunities from institutional and non-traditional donors for on-going and new programs.
Agency-wide Competencies (for all CRS staff):
These competencies are rooted in the mission, values, and guiding
principles of CRS and are integral for each staff member to fulfill his
or her responsibilities and achieve desired results:
- Serves with Integrity
Cultivates Constructive Relationships
Country Representative Competencies:
Each CR is expected to demonstrate the following competencies to fulfill her/his duties and responsibilities.
- Leads toward Strategic Results
- Manages Risk and Complexity
- Represents and Partners Strategically
- Champions Learning and Performance
Head of Programs, Head of Operations, Gaza Field Manager, Catholic
Campaign for Peace in the Holy Land Program Manager, and Senior Program
Key Working Relationships:
Internal: Regional Director and regional staff; other EMECA country
representatives; EVP Overseas Operations; Chief Financial Officer;
colleagues in Overseas Support Department, US Operations, Program
Quality & Support Department, Charitable Giving, and Human
External: Catholic Church, Catholic Coordinating Aid
Organizations/CCAO, local partner organizations, host country government
agencies, donor agencies, international and national non-governmental
organizations, UN agencies, foreign governments.
Qualifications – Knowledge, Skills and Abilities Required:
- Graduate degree in International Development/Relations or related field
- Eight years of relevant, progressively responsible management
experience in a politically sensitive operating environment, including
personnel, program and financial management
- Demonstrated record of effective leadership at the CR level
- Demonstrated ability to represent effectively the Catholic, American identity of CRS
- Effective interpersonal and communications skills in an inter-cultural setting
- Demonstrated accomplishments in strategic visioning and new programming development
- Proven success in resource acquisition, including cultivation of new donors and partnerships
- Experience in and affinity for institutional strengthening and partnership building
- Fluency in English; Arabic a significant advantage
- Familiarity with the Middle East a plus
- Normal conditions for an office environment
Willingness and ability to travel extensively within the West Bank and Gaza, and occasionally elsewhere in the Middle East
Note: Internal applicants are encouraged to apply within the first ten days of posting.
This job description is not an exhaustive list of the skills,
efforts, duties, and responsibilities associated with the position.
Closing Date: 13 June 2016