IOM Job Vacancy: Migrant Care Assistant I - Langsa, Sumatra - Indonesian

Reference Code: SVN/ID10/2015/096
Position Title: Migrant Care Assistant I
Duty Station: Langsa, Indonesia

Type of Appointment: Special Short Term Contract for six months (the first three months will be considered as probation period). The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged.

Closing Date of Vacancy: 8 December, 2015
Estimate Start Date: As soon as possible

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under direct supervision of the Migrant Care Coordinator IOM Medan and the overall supervision of HoSO IOM Medan, the incumbent will be responsible for assisting the movements and the interceptions in the project site, and other relevant project activities. In most instances, it is expected these activities will fall under the Service Areas of Care, Maintenance, and Assisted Voluntary Return for irregular migrants (IMs) and Resettlement of Refugees.

  • Work closely with the IOM team (medical, operation, and other related officers), local authorities and/or national government, international organizations, and NGOs to inform and advocate for remedies and solutions to psychosocial and protection issues faced by irregular migrants. 
  • Implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of psychosocial program and activities; recreational, spiritual and educational/vocational activities and the like are culturally appropriate and fully respects the confidentiality of the information on migrants. 
  • Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritise initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings. 
  • Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations. 
  • Actively engage the IMs in the development of psychosocial activities and use available resources within the target population. Encourage migrants to provide assistance to their own community members by sharing their own knowledge and skills to influence the decision making process affecting their daily living situations. 
  • Ensure referral mechanisms are established for referring migrants with potential mental/psychosocial health problems or any other general health issues to the appropriate health care service providers in the area. 
  • Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues. 
  • Organize case management for case record, collate, review for completeness of information and maintain a filing, retrieval and forwarding system of documents/records for each migrant undergoing assessment, mental / psychosocial consultation, treatment, and referral and follow up. 
  • Conduct on-going monitoring, evaluation, analysis and reporting of activities that provided by local NGO partners, service providers, and IMs in detention centre and community housings. 
  • Conduct on-going monitoring, analysis and reporting of the psychosocial condition of the IMs and provide periodic reports of psychosocial activities conducted in the designated areas including psychological reports and statistics on a monthly basis to the Psychosocial Support Program Coordinator. 
  • In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations 
  • Provide ad hoc activity report to the Supervisors 
  • Perform other duties as may be assigned
The incumbent is expected to demonstrate the following technical and behavioural competencies

a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d)Takes initiative and drives high levels of performance management; e)Plans work, anticipates risks, and sets goals within area of responsibility; f)Displays mastery of subject matter; g) Contributes to a collegial team environment; h) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; i) Displays awareness of relevant technological solutions; j) Works with internal and external stakeholders to meet resource needs of IOM.

  • Delivers on set objectives in hardship situations 
  • Effectively coordinates actions with other implementing partners
  • Indonesian National with good knowledge of, and experience in project implementation and operational. 
  • Diploma Degree in psychology, Social science, counselling, management or Economic. A university degree in any of these fields will be highly regarded.
  • At least four years of experience in any of these fields, particularly in dealing with migrants and trainings.
  • Knowledge in assisting emergency operations activities;
  • Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations
  • Experience in provision of community based training activities.
  • Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches
  • Proficient in computer applications
  • Good written and spoken communications skills, 
  • Good interpersonal skills, high loyalty, ability to work in a multi – cultural environment and good working in team.
Language: Proficient in the English language, proficiency in languages spoken by migrants (Farsi, Arabic, Tamil, Myanmarese) is an advantage.

Closing Date: 8 December 2015 

How to Apply
Interested candidates are invited to send the application in ENGLISH, with: a) Cover letter, clearly specify suitability and availability date, b) Complete the Personal History Form which can be downloaded at the following link: HERE c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).

Please submit your application through this link or send by email to, indicating the reference code above (SVN/ID10/2015/096) as subject. The deadline for applications is 8 December 2015. Only applicant who meet the above qualification will be short-listed