International Rescue Committee Vacancy: Cultural Orientation Program Coordinator - Bangkok, Thailand

Background/IRC Summary :
The IRC has a rich history of assisting refugees to apply for U.S. resettlement, from its founding in 1933 to help vulnerable individuals escape Nazi-occupied Europe, to pioneering the Joint Voluntary Agency which assisted Indochinese refugees for 22 years, to operations in Croatia, Sierra Leone and Sudan. Over the years, IRC has processed some half million refugees worldwide for U.S. resettlement.

Based in Bangkok with four field offices in Thailand and Malaysia, the IRC Resettlement Support Center (IRC-RSC) assists persons throughout East Asia seeking permanent resettlement in the United States. The RSC prepares refugee applications for the U.S. Refugee Admissions Program (USRAP), provides information to resettlement agencies about arriving refugees and offers cultural orientation training to those refugees bound for the U.S.

Job Overview/Summary :
The Cultural Orientation Coordinator is responsible for overseeing all aspects of Cultural Orientation (CO) and Information Campaign (IC) activities in the East Asia region. The position is responsible for curriculum development and implementation including assessments, additions and/or adaptations to address the needs of specific caseloads including urban populations, unaccompanied minors, and others with needs outside of the current curriculum. The Coordinator also oversees all staff development and M&E activities in order to maintain and improve program delivery. In relation to this, the CO Coordinator represents RSC East Asia in CO Leadership Network activities supported by the Cultural Orientation Resource Exchange (CORE). Additionally, the CO Coordinator assists with and/or leads initiatives aimed at strengthening RSC messaging targeted at refugee communities or USRAP partners.

Major Responsibilities :
Program Delivery
  • Oversee the logistical planning of CO schedules accounting for pipeline projections and staffing needs in conjunction with partner agencies and in collaboration with other RSC and IRC departments.
  • Ensure that CO curriculum course content remains relevant and accurate through communication with CO teams, CORE and the CO Leadership Network.
  • Assess needs of target refugee populations and develop/provide materials as needed.
  • Manage the development, design, and implementation of the CO curriculum as well as IC materials.
  • Oversee and strengthen current monitoring and evaluation activities and tools to ensure program consistency and accuracy in messaging across all CO sites in East Asia.
  • Maintain a current understanding of the overall USRAP and resettlement issues related to CO.
  • Draft and administer departmental budget.
  • Develop yearly, quarterly and monthly spending plans in conjunction with CO Managers and Program Officers.
Information Campaign Messaging
  • Work with the Director and other members of the senior management team to ensure existing information campaign materials and messaging are kept current, and new materials developed as needed.
  • Develop informational materials that profile current refugee populations processed in East Asia that can be shared with USRAP partners and domestic resettlement agencies through CORE.
Key Partner & Donor Relations
  • Represent the RSC CO program to partner agencies including the UNHCR, IOM, the Regional Refugee Coordinator's Office, as well as numerous NGOs and CBOs.
  • Serve as a liaison with CORE and participate in CO Leadership Network activities.
  • Prepare monthly statistical and narrative program reports internally and for PRM, CORE or other agencies as appropriate.
Human Resource Management, Staff Development & Retention
  • Maintain regular and close contact with all CO sites.
  • Provide supervision and support to direct reports.
  • Monitor performance and conduct mid and end-of-year Performance Management Evaluation for all direct reports.
  • Facilitate staff meetings including regular conference calls between CO sites.
  • Identify training needs and recommend development opportunities for staff. Job Requirements:
University degree in Education, Cross-Cultural Training or other relevant field; advanced degree is preferred

Work experience:
  • Minimum of two years experience in adult education, including curriculum development
  • Minimum two years of program management and staff supervisory experience
  • Experience in training and facilitation, preferably in an ESL or limited literacy context
  • Previous financial management experience, including budgeting
  • Minimum of five years living and working in the United States, with personal knowledge of U.S. culture and customs
Demonstrated Skills and Competencies:
  • Familiarity with the US Refugee Admissions Program, preferably working experience, is highly desirable
  • Team player with proven ability to lead and motivate staff
  • Excellent written and oral communication skills; including the ability to work effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment
  • Solid organizational skills with the ability to multi-task, set priorities, effectively manage time and meet deadlines
  • Ability and willingness to travel both domestically and internationally, including remote locations; prior experience living abroad is preferred
  • Flexible and able to work well under pressure in a fast-paced team environment;
  • Computer literate with proficiency in Microsoft Office; experience with Adobe Illustrator helpful
Language Skills: Fluent in written and spoken English. Proficiency in a refugee language helpful.

Certificates or Licenses: None required.

Working Environment: The position is currently located at the RSC office in Bangkok but is subject to change (within the region) based on changing programming needs and/or at the request of the donor. While primarily operating in a standard office work environment, the position does require occasional domestic and international travel to support delivery of Cultural Orientation throughout the region. A valid passport and the ability to acquire US and other visas, as necessary, is a requirement.

Closing Date: 09 Feb 2016

How to apply:
Please follow this link to apply: HERE