International Committee of the Red Cross Job Vacancy: International Police Expert - Makati City, Philippines

International Police Expert/Trainer on Community Policing in Tajikistan

The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that works to protect and assist people affected by armed conflict and violence.

The Manila Shared Services Center (MSSC), based in Makati since 1992, provides a range of services mainly in the field of Finance & Accounting, Logistics, Reporting and Human Resources, to ICRC Headquarters in Geneva and delegations around the world.

Change Management Officer (Based in MSSC)

Job Purpose
The ICRC is implementing a new system to manage the dematerialisation of procurement files (PaperLess ProFiles) all around the world (around 50 countries) and is looking for a change management officer to supervise the change related to this project.

Main Responsibilities:

  • Prepare leaders, managers and employees to embrace change and manage through the transition from current to future state
  • Achieve successful change outcomes of the project
  • Integrate appropriate change management activities into the overall project plan by working closely with the Project Management
  • Provide support and coaching to front-line leaders and supervisors to best support change programs
  • Work closely with multiple stakeholders to ensure people change activities are effective and delivered on-time and of high quality to the right audience
  • Enable employees to be positive adopters of workplace changes and support project objectives
  • Manage people-related project risks
  • Measure and track results relating to people change
Selection Requirements:

  • University Degree in Business Administration or equivalent
  • At least 4 years experience working in a change management position, a demonstrated high degree of organizational change management skills, and an extensive experience successfully achieving people change
  • Competent in change principles, processes, behaviors and has the ability to support others through it
  • Familiarity with project management approaches, tools and phases of the project lifecycle and experience in applying change management to different project management approaches
  • Demonstrated performance in developing and implementing change management plans and deliverables such as communication plan, sponsor roadmap, training plan, coaching plan and resistance management plan
  • Excellent verbal and written communication skills in English; knowledge of French is an advantage
Your Profile:

  • Excellent communication skills, good listeners, facilitators and able to communicate the change to people in all parts of the business
  • Excellent Interpersonal and problem-solving skills
  • Team player and capable of working pro-actively
  • A pragmatist – be able to strike the balance between operational constraints and the effective delivery of the teams
  • Experience in delivery of procurement or supply chain systems and frameworks is a plus
  • Prosci Change Management certification or equivalent

  • Diverse and humanitarian-minded workforce
  • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
  • Training opportunities
  • Flexible work schedule
How to apply:
This position is open to Philippine Nationals only. ICRC will not facilitate any visa in relation to this employment.

Qualified applicants are requested to email their comprehensive and updated resume and motivation letter in one pdf file to, following this format for the subject line: SURNAME First Name – Change Management Officer.

Deadline of application: 23 June 2017

Duration of Contract: 1 Year Fixed-term

Start Date: September 2017

Only short-listed candidates will be notified.