Trickle Up Job Vacancy: Senior Monitoring & Evaluation Officer - New York, USA

JOB POSTING

Title: Senior Monitoring & Evaluation Officer
Location: New York, NY
Status:Full-time
Reports to:Director of Monitoring, Evaluation and Research

About Trickle Up
Founded in 1979, Trickle Up (TU) empowers people living in extreme poverty to take the first steps out of poverty, providing them with resources to build livelihoods for a better quality of life. TU partners with local agencies to serve marginalized groups including indigenous populations, scheduled castes and particularly vulnerable people within those groups such as women, single mothers, widows and people with disabilities. TU has a strong gender focus and 98% of participants are women.  We are an evidenced based organization that continually measures and analyzes our impact to adapt and improve our programs.

TU's core capacities are rooted in the CGAP/Ford Foundation “Graduation Approach,” a proven global initiative that links elements of safety nets, microfinance and livelihood programming in a carefully sequenced intervention. Graduation components include livelihood and household management training, regular household coaching, the use of cash transfers to jump-start or expand livelihood activities, savings group formation for financial inclusion and building social capital, and partnerships to increase access to information and public services.

TU leverages this expertise to equip governments and other large institutions to design and implement effective livelihood programs for people living in extreme poverty. Our partners include the United Nations High Commissioner for Refugees (UNHCR), with whom we have established the first-ever Graduation pilots working with displaced populations, and two state government agencies in India, with whom TU is working to integrate the Graduation approach into social protection programs to effective reach and benefit ultrapoor populations. TU also has established or planned government partnerships in Paraguay, Nicaragua, Burkina Faso and Mexico.

Position Overview

Under the supervision of the Director of Monitoring, Evaluation & Research (ME&R) and in close collaboration with regional Monitoring and Evaluation (M&E) staff, the Senior M&E Officer will lead the development and improvement of Trickle Up’s internal monitoring and evaluation systems, including migration to a fully digital system, to promote program quality, learning and accountability. S/he will work closely with program staff to identify learning objectives; design, test, implement, and assess data collection methods; and analyze and document outcomes to meet the needs of a variety of stakeholders, including government partners, in support of TU’s scale and impact strategies. S/he will also coordinate efforts to promote cross-regional learning and collaboration across TU’s global M&E team, and will collaborate with the Director of ME&R on external research partnerships and on drawing lessons from the larger community of Graduation practitioners.

Principal Functions 

Systems Management

  • Lead the development, strengthening and implementation of M&E systems to support M&E strategy and promote program quality and organizational learning.
  • Ensure M&E systems, including performance target and Graduation criteria, support and inform our regional strategies for scale and strategic partnerships, and lead in the development of priority learning documents.
  • Lead the strengthening and communication of minimum standards for TU's M&E systems, including quality control and analysis processes. Research, compile and share best practices. Assess need for, design and facilitate provision of training for staff and partners, as needed. Lead in identifying and developing M&E capacity-building opportunities for staff, as appropriate.
  • Monitor and analyze M&E-related practices and outcomes of regional programs and M&E-related content of grants against agreed standards and operational plans; troubleshoot and advise on corrective actions to relevant field staff, program Directors and VPP, with support from Director of ME&R.
  • Lead the development and implementation of a global digital M&E system, including mobile data collection and a centralized database.

Learning & Knowledge Management

  • Promote a culture of continual learning and performance management within Trickle Up and with partners, including a culture of transparency and willingness to discuss both failures and successes.
  • Develop appropriate knowledge gathering and management methods and tools related to M&E and program learning, and train partner institutions and other stakeholders as needed.
  • Stay informed about research and trends in program areas to inform TU’s strategy accordingly.
  • Track advancements in measurement, learning and evaluation to inform TU’s M&E system.
  • Network with other non-profits to find areas of collaboration and knowledge sharing. 

Support

  • Support Director of ME&R in the development of TU’s vision and strategy for M&E that informs Trickle Up’s Definitions of Success, aligns with TU’s strategic objectives and priorities, and reflects TU’s vision, mission and values. Ensure M&E systems support and inform M&E strategies.
  • Support and promote the integration, design and implementation of learning agendas within program initiatives, regional strategies, and project plans.
  • Support the on-boarding and training of new M&E staff in the regional offices.
  • Provide ongoing support to field and HQ staff in the implementation of M&E systems, research, quality control and analysis, including acting as a resource person when required.
  • Support field staff in set-up of systems for the collation and analysis of program data at the participant, savings group, partner organization and country levels.
  • Contribute to program design by drawing on program evidence and learning across all TU regions and from evidence from other organizations.

Representation

  • Represent TU with peer organizations and at conferences and other events on M&E and research-related matters, where appropriate. Support the dissemination of program learning and best practices through publications and participation in conferences and networks in collaboration with the Director of ME&R.  

HR/Admin

  • Recruit and manage volunteers, interns, consultants, and translators.
  • Oversee M&E work of other HQ program staff and interns as needed. Work collaboratively with external researchers as needed.
  • Promote a cross-regional team culture of M&E staff to promote collaboration and mutual learning.
  • Support the development and management of M&E related budgets.  

Fundraising/Communications

  • Strategize with development staff and initiative leaders on how best to utilize M&E for fundraising and scale strategies; support in the identification and development of priority outcome and learning documents to support fundraising efforts.
  • Contribute to and review proposals, reports and communications materials to ensure M&E is an integral component of new programs/proposals and aligns with M&E findings and systems.
  • Help maintain key donor and research relationships; develop and present M&E summaries for staff, donors, partners and board, where appropriate.
  • In collaboration with the Program Development team, identify potential donors to fund research and evaluation; work closely with Director ME&R to prepare proposals.
  • Support the Communications team by providing data for TU’s website and other publications on behalf of the M&E team, and contribute to the organizational communication strategy. 

Qualifications 

Education
Master’s degree in social sciences, international development, evaluation or other related fields.
Recognized qualification in research methods, especially quantitative data analysis.

Experience

  • Minimum 5 years of proven work experience designing and implementing monitoring, learning and evaluation work.
  • At least 5 years of experience related to international development.
  • Experience and demonstrated interest in sustainable livelihoods, economic strengthening, and economic development for vulnerable populations.
  • Experience with digital data collection and management tools, including dashboards to facilitate use and analysis of data in real time by field staff and program managers.
  • Demonstrable experience in quantitative and qualitative research methods and in participatory methods; Experience with experimental impact evaluations preferred.
  • Expertise with quantitative analytical packages essential (SPSS, STATA or equivalent); Experience with qualitative analytical packages
  • Experience working with cross-cultural teams.
  • Prior experience working in developing countries highly preferred, particularly in rural areas.

Knowledge and skills

  • Strong conceptual, analytical and critical thinking skills
  • Strong attention to detail
  • Ability to present complex data as simple, understandable information
  • Excellent writing, speaking and presentation skills in English and working knowledge of French or Spanish

Strong training skills

  • Behavioral competencies 
  • Self-starter with strong initiative
  • Effective as a team player, and promoting collaboration across teams
  • Highly organized
  • Proactive, creative problem-solver
  • Flexible and goal oriented
  • Responsible, dedicated, independent worker
  • Proven ability to meet targets and deadlines
  • Good interpersonal and diplomacy skills
  • Cross-cultural sensitivity
  • Willingness and ability to handle multiple tasks simultaneously and set priorities 

Other requirements

  • Willingness to travel for periods of 2-3 weeks, approximately 3-4 times a year, including to remote locations with limited amenities.

Salary and Benefits
We offer a competitive salary and benefits for this full-time position. The successful applicant will join a dynamic, passionate, multicultural team deeply committed to the alleviation of extreme poverty. Trickle Up promotes a collegial, high-performing organizational culture in which staff communicate clearly and openly, and are reflective, innovative, and mutually accountable.

To Apply
To be considered Please click here , click the “Apply for this Position” button at the bottom of the page and follow the instructions to upload your cover letter and resume. Applications will be considered on a rolling basis until January 9, 2017. We are sorry we are unable to entertain phone calls related to this posting.

Trickle Up is an Equal Opportunity Employer. We value a diverse workforce and extend equal opportunity to all applicants and employees regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or any other status protected by law. Reasonable accommodation may be made to enable people with disabilities to perform essential job functions.

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