Posting Title: Director, United Nations Information Centre in Jakarta
Job Code Title: DIRECTOR, INFORMATION CENTRE
Department/Office: DEPARTMENT OF PUBLIC INFORMATION
Duty Station: JAKARTA
Posting Period: 17 November 2016 – 15 January 2017
Job Opening Number: 16-Public Information-DPI-68373-R-Jakarta (R)
Staffing Exercise: N/A
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Staff of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy and are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.
Org. Setting and Reporting
This position is located in the United Nations Information Centre (UNIC) in Jakarta, within the Information Centres Service (ICS), Strategic Communications Division (SCD), Department of Public Information (DPI).
The UNIC Jakarta is the principal source of information about the United Nations system in Indonesia and is responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in local language; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves.
The incumbent is accountable to the Under-Secretary-General (USG) for Communications and Public Information. He or she is under the general supervision of the Director of SCD and reports directly to the Chief of ICS.
Within delegated authority, the incumbent is responsible for the following duties:
- Supervise and execute the work programme of UNIC Jakarta; co-ordinate the work carried out by the centre; carry out programmatic and/or, administrative tasks necessary for the functioning of the UNIC, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, recruitment of staff and evaluation of staff performance; manage, guide, develop and train staff under his or her supervision; foster teamwork and communication among staff in the information centre and across organizational boundaries.
- Execute the overall public information strategy, programme and activities of the Department of Public Information (DPI) in the work region; contribute to the development of institutional public relations policies, developing and disseminating best practices; assess the overall effectiveness of the public information strategy and programmes, making needed changes in approach and technique; develop high profile multi-media communications campaigns; enforce quality and production standards for information dissemination; oversee the preparation, from research to publication, of UN newsletters, periodicals, reports and books; create and maintain networks of high level communications contacts with members of media, governmental agencies, international organizations, and civil society.
- Provide diverse materials (briefings, speeches, questions and answers, etc.), technical and policy advice on complex public information and communication issues related to the operation of UNIC Jakarta to the Under-Secretary-General for Communications and Public Information and other UN senior officials; provide Headquarters with media reports regarding complex local conditions and public attitudes towards the UN in the work region; ensure that the policies and activities of the UN are conveyed accurately and promptly, within complex political, substantive, and/or operational situations, to the national authorities.
- Conduct sensitive political liaison work in the region of responsibility; implement activities to promote and coordinate the communications and public information aspect of visits by the Secretary-General, UN senior officials, and/or UN delegations to the work region; serve as lead spokesperson for complex public information programmes.
- Ensure that the outputs produced by UNIC Jakarta maintain high-quality standards and comply with the relevant mandates of the DPI; that reports are clear, timely, objective and based on comprehensive data; contribute to the reporting to intergovernmental bodies on budget/programme performance or on programmatic/ substantive issues, as appropriate, particularly those presented in biannual and/or annual reports; provide substantive input in the preparation of position papers and reports for presentation to intergovernmental bodies, as appropriate.
- Promote joint public relations ventures between the DPI and UN programmes and organs in the work region; implement a strategy for strengthening the public information capacity of the Organization in the work region as part of the United Nations Communications Group (UNCG); execute communications support to the UNCG and other UN programmes and organs based in the work region; serve as co-chairperson of the UNCG.
- Organize meetings, seminars, etc. on substantive issues in the work region; implement international, regional or national meetings, contributing to programmatic and/or substantive and organizational discussions with representatives of other institutions; represent UNIC Jakarta at inter-agency meetings, seminars, etc. on substantive-related issues.
- Perform other relevant duties and special functions, as required by Headquarters.
- PROFESSIONALISM: Knowledge of public information techniques, including strategic communications; proven ability to implement effective media campaigns and to develop products and activities targeting the media; ability to identify communications opportunities and problems and to articulate these to clients. Knowledge of the Department of Public Information, UN information centres, or comparable operation at the international level. Ability to advise on communication challenges, assess communication environments, develop communication strategies, and manage implementation of public information campaigns in the work region with various promotional and publicity techniques. Ability to make decisions with an eye to the impact on others and on the Organization and to apply rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
- COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
- LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
- MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Advanced university degree (Master’s degree or equivalent degree) in journalism, communication, public information, international relations or a related field is required. A first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of the advanced university degree.
A minimum of ten (10) years of progressively responsible experience, including four (4) years at the international level, in public information, communication, journalism, international relations or related area is required. Experience in strategic communications, public speaking, and working with the media is required. Experience working in the political, social and economic context of the region of responsibility is desirable. Experience working in public information in an international organization is desirable. Experience in resource administration, including budget preparation, recruitment and conflict management is desirable. Experience working with both traditional and social media platforms is desirable.
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English, both oral and written, is required. Knowledge of Indonesian (Bahasa Indonesia) is desirable. Knowledge of other UN official languages is desirable.
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on “The Application Process” and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.