International Rescue Committee Job Vacancy: Health Manager - Bentiu, South Sudan

IRC began working in South Sudan in 1989. South Sudan declared independence in July 2011 following decades of brutal civil war rooted in disputes over religion, ethnicity, resources, governance and self-determination. The security situation remains fragile and testing operational challenges abound. IRC-South Sudan operates a country office in Juba, field offices in Lakes, Unity, Northern Bahr el Ghazal and Central Equatoria as part of the greater former 10 states. The government of South Sudan has since created new states totaling to 28. Currently, IRC South Sudan implements programs in primary health care, integrated community case management, Nutrition, women's protection and empowerment, protection and access to justice and livelihoods.

The Health Manager leads IRC's response in the Bentiu Field Site and is responsible for timely and high-quality program implementation and support. The Health Manager provides supervision and leadership to both program and operational teams in the field site, ensuring adherence to agreed work plans and reporting schedules as well as full compliance to IRC's policies and procedures in the areas of Finance, HR, Supply Chain and ICT. He/She works in close coordination with Program Coordinators, Finance Controller, HR Coordinator and SC Coordinator to ensure that programmatic and operational strategies are implemented in the field site.

He/She will work directly with and provide technical oversight to the field-based health staff in the area of primary health care, reproductive health and emergency preparedness and response, with an emphasis on coaching the national staff to build their technical and professional capacities.

He/She reports to the Deputy Director of Field Management on all Health Related matters and will have dotted relationships with the Senior Health Coordinator. He/She will be based in Bentiu.


Program Management & Development

  • Oversee the day-to-day implementation of all programs in the field site, providing constructive supervision to the program managers to implement, monitor and evaluate work plans and monitoring &evaluation mechanisms as agreed with the Program Coordinator.
  • In close collaboration with relevant Program Coordinator(s), lead the field-based teams in the development of new proposals and initiatives for the Bentiu field site in accordance with the country program strategy Action plan (SAP).
  • Oversee the implementation of the health program and ensure that program goals, objectives, targets and activities are met, as stated in the donor agreed project work plans and log frames.
  • Ensure that the projects are properly monitored and evaluated. Conduct regular monitoring visits to the various mobile clinics and static facilities as well as to the CHWs and other staff/community structures working within the health sector
  • Promote the culture of learning and documentation so that lessons learned and good practices are documented and shared for institutional memory and learning. Ensure that field experiences are documented and used to advocate on behalf of the communities.
  • Assess unmet needs in the health sector with a special focus on Primary and Reproductive Health and suggest new IRC health projects to address identified unmet needs.
  • Strictly following up the medical and operational supply chain system, stock recording, timely ordering for the supplies and accountabilities in relation to the warehousing and using of the supplies including medicines and medical items.
  • Work closely with other IRC programs present in the same location, such as Women's Protection and Empowerment to the extent possible to promote the integrated approach
  • Participate in the development of proposals, budgets and concept notes for future health interventions by the IRC in coordination with MCH Coordinator, Nutrition Coordinator and Snr Health Coordinator.

Grants Management & Reporting

  • In close coordination with the Grants department and the relevant Program Coordinator(s), lead field-level Grants Opening, Mid-Term and Closing meetings.
  • Review operational aspects of internal and external reports from the field site and ensure timely submission as required
  • Lead review of Budget vs. Actual expenditure on a monthly basis with staff, ensuring timely and accurate feedback to the relevant Program Coordinator(s) and the Grants, Finance and Supply Chain departments.
  • In collaboration with the Program Coordinator(s) address any over/under expenditure issues through jointly developed corrective plans.
  • Prepare internal and external reports (such as narrative reports, DHIS data reports) within agreed deadlines using IRC and donor formats, as required.
  • Assure appropriate and timely spending of grants to achieve program goals, grant reporting contributions, use and distribution of supplies and resources in coordination with the other team members and the Deputy Director for Field Management (DDFM).
  • Prepare a weekly HIS report and provide a brief analysis of the particular health cases seen during the week.
  • Be proactive in tracking spending for emergency programs with short life span to ensure adherence to donor demands
  • Submit weekly reports to the Country office in Juba
Staff Management
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Ensure all staff in the field site know and understand IRCs Global and in-country HR Policies and the IRC Way Standards for professional Conduct. Document and address breaches of policy and disciplinary issues in coordination with the Sr HR Coordinator in a professional manner and in line with the letter and spirit of the relevant policy.
  • Ensure the Performance Management cycle is implemented and documented timely for all staff in the field site. Ensure feedback from technical coordinators is sought and incorporated in performance management cycles of program managers and heads of department, including but not limited to technical performance and capacity building needs.
  • Provide direct supervision to the field site's HR lead, ensuring recruitment, staff orientation, payroll preparation, leave management and exit management processes are carried out timely and in line with relevant policies and procedures.
  • Ensure that staff have capacity development plans in place based on documented capacity needs assessments exercise. Work with the appropriate technical resource (for example the Program Coordinators) to achieve this
  • Review and ensure timely submission of monthly HR reports from the field site as required
  • Maintain updated job descriptions, recruit national staff in conjunction with the Human Resources Department, orient new staff to the IRC and the Health program.
  • Supervise health staff directly, providing ongoing leadership to the project team and overseeing implementation and coordination.
  • Set performance objectives for the supervised staff, routinely monitor their performance and evaluate them at the end of the performance period.
Finance and Supply Chain and ICT Management
  • In close coordination with the Finance department, lead the development and management of annual, comprehensive and inclusive field operating budgets.
  • Ensure proper financial, supply chain and ICT management systems and control mechanisms are in place and adhered to in line with the IRC's global and in-country finance and supply chain policies.
  • Provide supervision and leadership to the field site's finance and supply chain teams.
  • Review and ensure timely submission of monthly and annual finance and supply chain reports from the field site as required.
Security Management
  • Act as IRCs Security Focal Point for the field site.
  • Ensure all staff in the field site know and understand IRC Bentiu's security regulations; Document and address breaches of policy and disciplinary issues in coordination with the Security Coordinator.
  • Monitor the Bentiu security situation, attend security meetings and inform the Security Coordinator, and SMT where appropriate, of developments through submission of accurate weekly and -where needed- ad-hoc security and incident reports.
  • Participate in the review and update of the country Security Management Plan.
  • Assist the Security Coordinator in developing field specific Contingency Plans, Medevac, Evacuation Plans and SOPs.
  • Assist the Security Coordinator with developing training plans for staff and conducting trainings.
Representation and Coordination
  • Represent the IRC with local government authorities, non-state actors, UN agencies, NGOs, and donors at the field site level. Engage and or delegate to program staff for sector representation as appropriate.
  • Represent the IRC with beneficieries and communities to encourage accountability to those we serve
  • Upon request by the Senior Management Team, organize and facilitate field visits for stakeholders interested in IRC's Bentiu response.

Position Reports to: Deputy Director of Field Management and Senior Health Coordinator Position directly supervises: Program Managers (6); HR lead; Heads of Finance and Supply Chain departments in the field site.

Other Internal and/or external contacts:

Program Technical Coordinators

Finance Controller, Sr HR Coordinator, Supply Chain Coordinator, Security Coordinator, Grants Coordinator

Relevant other stakeholders e.g. NGOs, UN bodies, local authorities non-state actors

  • Health professional (RN or MD with an MPH is preferred) with strong public health/primary health care background
  • Solid experience in both expatriate and national staff management in a cross-cultural environment required
  • Demonstrated ability to handle sensitive situations diplomatically and possesses strong communication skills.
  • Experience in working with and coordinating with local authorities, the UN, donors, INGOs and other stakeholders
  • Strong interpersonal, intercultural and communication skills.
  • Fluency in English.
  • Excellent oral and written skills and computer skills.
  • Additional qualities: strong leadership and organizational skills, ability to multi-task, ability to handle pressure well, ability to improvise, flexibility, adaptability to transitions
  • At least 3 years of international experience in implementing and managing health programs, preferably in complex humanitarian and/or emergency settings
  • Strong ability to support and build the capacity of the health national team and strengthening of health systems (building the capacity of and working with local government counterparts)
  • Excellent experience in grant management and proposal writing
  • Ability to live and work under pressure in an unstable security environment
  • Additional qualities: ability to multitask, ability to handle pressure well, ability to improvise, flexibility, cultural and environmental sensitivity
  • Competent in DHIS is an asset
  • Excellent computer skills: MS Word, Excel, Power-point, Outlook and Internet
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Closing Date: 22 April 2017